Returns

Quality is our highest priority. 

OUR GUARANTEE
We guarantee our merchandise to be free of manufacturing defects and will accept any defective* item for refund or exchange.

TELEPHONE & INTERNET PURCHASES
Posh At Play gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased by phone or online for a full refund or exchange within 14 days of original purchase. Refunds will be made in the form of the original payment. 

START YOUR RETURN *

CONTACT US
For all U.S. and Canada inquiries, contact us at 1.888.901.4223 or info@poshatplay.com.

RETURN OR EXCHANGE AN ITEM BY MAIL
We will email you a prepaid label once you have started a return or exchange. Please send the item back within 14 days of your purchase. All items must be un-washed, un-worn and in original purchase condition with tags attached. Once we receive your package, we will promptly process an exchange or issue a refund in accordance with this policy. 

*Returns must be started within 7 days of receiving your merchandise.

Our return address is:

Posh At Play
129 Farthing Lane
Mooresville, NC 28115

If you do not have the packing slip, please include the following information with your return:

  • Your name and billing address. 
  • The original purchase price and approximate date of the purchase.
  • The item number of the merchandise, if available.

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